This week’s announcement of a ‘global partnership’ between Fujitsu and UNIT4 is interesting news for both parties. The goal is to address the needs of large and medium companies seeking both hardware and software to support IT transformation initiatives, with Fujitsu and UNIT4 able to offer reduced costs to prospective clients through the partnership. For UNIT4, this sees yet another [...]

German HQ’d SI T-Systems has had considerable success with its Dynamic Services for SAP Applications over the last few years – but largely to German firms. A new €160m contract with BAT will help its push to become a truly global hosting supplier. The slightly cumbersome product name encompasses a hosted implementation of SAP together with applications management, integration and [...]

Last month Atos started to present its new Application Management portfolio under the claim “Right-Fit Application Management”. To begin with, it is clearly more than a simple combination of what Atos Origin and SIS offered in the past. It combines the base layer of Application Management focused on efficiency and optimization of the cost structure with dedicated Application Management offers [...]

Rolls Royce unveiled a new three-year deal with Capgemini as the “Service Integrator” for its ICT estate. Service Integrator means that one vendor becomes accountable for all services, no matter who provides them. PAC looks into the merits of the ’service integrator’ model and asks whether this way of contracting finally come of age? Capgemini’s role will be to ensure [...]

Capgemini Group is aiming to secure an additional €400m in annual revenue by 2015 through the creation of a new division focused on mobility-related IT services. The new ‘Mobile Solutions’ global service line (GSL) will round up the group’s existing 200 mobile subject matter experts (including those in the Sogeti wing), to provide consulting, systems integration and outsourcing services. A [...]

Biswajit Banerjee’s main responsibilities include market analysis and strategic consulting for the software and IT services industry in APAC with main focus on India. As a senior analyst he is responsible for hardware maintenance, system infrastructure software and project services product segments. His main focus verticals in this region include Manufacturing, Transport, Telecom, Banking and Insurance industry.

Christophe Châlons is member of the management board of PAC Group, with a special focus on methodology, quality management and multi-national projects. As Vice President Quality he is responsible for ensuring corporation-wide quality in customer-specific reports and consulting services as well as in the production and delivery of PAC’s renowned SITSI® Program

Eugen Schwab-Chesaru joined the Bucharest team in February 1999 to help set up PAC’s subsidiary in Romania and he also led the launch of PAC’s SITSI® program of off-the-shelf reports in Central and Eastern Europe (CEE). His main responsibilities include heading PAC’s operations in Bucharest and the greater CEE area, as well as delivering strategic consulting to clients and partners.

Franck Nassah joined PAC after a long career at IDC, where he spent 13 years as an observer of the IT market evolution and associated usages. He joined PAC in January 2011 as a director, with a double objective: manage the production and the quality of the French studies/research and consulting activities by leading a team of 10 consultants – and strengthen the outsourcing, sourcing and offshore department in France. As Senior Vice President, Franck has increased responsibilities in the operational management of the French team.

Julia Reichhart is part of PAC’s SAP Services Research Team and has specialized in Professional Services in Germany. As a member of PAC’s Project Services Research Program she analyzes the project services market in Germany, Austria and Switzerland. In addition, her responsibilities include market analyses and strategic consulting for the German and Swiss markets, as well as for the Western European telecom sector.