As part of the announcement of the financial results for the preceding financial year (2012) Thierry Breton, CEO of Atos, revealed that Atos was planning to carve out its payment and merchant transactional activities (the large part of its transactional BPO business) as an independent entity. The carve-out is intended to boost the independence of this business, and the carved-out [...]

In spring 2012, PAC interviewed 192 finance decision makers in medium-sized and large companies in the DACH region (Germany, Switzerland, Austria) on the status of their finance organization, strategic priorities, as well as experiences with and future plans for F&A outsourcing. The key findings are summarized below. The full report is available for download here (published in German). As a result [...]

The US Supreme Court has upheld the major elements of the Patient Protection and Affordable Care Act of 2010 (aka “Obamacare”), providing a victory for the Obama Administration before the Presidential polls to be held in November 2012. The law makes it mandatory for all Americans to buy health coverage starting in 2014 or pay a penalty for being uninsured. [...]

Despite weaker performance in the beginning of 2012, PAC forecasts that the growth momentum for Indian IT companies will pick up later this year. The woes continue in the Indian IT Services industry, following the April-June 2012 forecasts of declining revenue both from Wipro and Infosys. While TCS celebrated its first ever $10 billion annual revenue with positive future forecast, [...]

The £120m savings target trumpeted on the launch of UK Government’s G-Cloud has dominated public sector IT headlines recently. In contrast, the £1.5m savings that Norwich City Council aims to achieve through an agreement with local government shared services vehicle LGSS looks like very small beans indeed. But PAC reckons the move is equally groundbreaking in its own way. LGSS [...]

Software testing is one of the most active areas of the IT services market in 2011, with the likes of Cognizant and Capgemini telling PAC it has been one of their hot-spots in the first half of the year. Another supplier renewing its focus on the testing space is Capita, the UK BPO leader, which recently announced a new testing [...]

Capgemini has underlined its focus on emerging markets by making its first acquisition in China, paying an undisclosed sum for Beijing-based Praxis Technology. Praxis made 2010 revenue of RMB50m (€5.4m) and brings an additional 100 employees (including several SAP experts) to Capgemini’s existing 1,800-strong headcount in the country. Capemini is not the first major IT services provider to make an [...]

Biswajit Banerjee’s main responsibilities include market analysis and strategic consulting for the software and IT services industry in APAC with main focus on India. As a senior analyst he is responsible for hardware maintenance, system infrastructure software and project services product segments. His main focus verticals in this region include Manufacturing, Transport, Telecom, Banking and Insurance industry.

Christophe Châlons is member of the management board of PAC Group, with a special focus on methodology, quality management and multi-national projects. As Vice President Quality he is responsible for ensuring corporation-wide quality in customer-specific reports and consulting services as well as in the production and delivery of PAC’s renowned SITSI® Program

Eugen Schwab-Chesaru joined the Bucharest team in February 1999 to help set up PAC’s subsidiary in Romania and he also led the launch of PAC’s SITSI® program of off-the-shelf reports in Central and Eastern Europe (CEE). His main responsibilities include heading PAC’s operations in Bucharest and the greater CEE area, as well as delivering strategic consulting to clients and partners.