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Sage exits CRM Businesses

CEO Guy Berruyer continues to make his presence felt at Sage, the UK’s biggest software company and its only global top-10 business applications provider. When M Berruyer took over as CEO a couple of years ago, one of his biggest decisions was to exit Sage’s north American healthcare business – a business line which had long been criticised by investors [...]

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2012: the year Big Data enters the mainstream
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Big Data is turning out to be one of the most hyped IT subjects of 2012 – surpassing Cloud or in-memory database, and up there with mobile and social.

PAC’s research has shown that currently Big Data is a subject more talked about than acted upon… but 2012 will be [...]

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IT Projects in the Manufacturing Industry: Investment Decisions Depend on the Further Development of the European Debt Crisis.

IT in the manufacturing industry is today, more than ever, required to help save costs, both by cuts and by enhancing business efficiency through IT. These two elements will drive the IT project services market. Almost one third of the total IT project services revenues in Germany are currently realized by the manufacturing industry. IT projects aimed at reducing fixed [...]

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2012 PAC Forecast : A Challenging, Diversified Year
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While software and IT services (SITS) spending recovered in most geographies in 2011, there will be big disparities in performance by region and & 2012 will definitely be a challenging year for the IT industry, says leading research and consulting company PAC.

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Is IT strategic for the SMB?
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There is no doubt that large organizations today simply could not function without their IT. The cost, indeed the ROI of particular IT systems might be questionable. But empirical evidence shows that higher levels of automation do improve both efficiency and effectiveness…

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CRM in France: Precursor of new uses of Internet
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A few years after the explosion in use of the internet, the French market of CRM software is witnessing a spectacular growth, reaching nearly 8 percent in 2010. In the latest edition of its CRM report, PAC analyses the reasons behind this dynamism and predicts that this growth should stay 3 percentage points higher than the average growth in the applications market till 2014.

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Microsoft Dynamics: Chasing the SMB Market

Microsoft, in the past, has thought that the path to the cloud was going to be a 5-10 year progression for many companies. That timetable has changed and Microsoft is trying to become a beneficiary of the accelerated move to the cloud.

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Profile: Aurore Goncalves
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Aurore Goncalves is an expert of Retail Sector and Consumer Packaged Goods (CPG) industry. She also works on Business Applications and realizes frequent market reports and strategic surveys: account profiling, players positioning, rankings, due diligences.

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Profile: Biswajit Banerjee
Biswajit Banerjee

Biswajit Banerjee’s main responsibilities include market analysis and strategic consulting for the software and IT services industry in APAC with main focus on India. As a senior analyst he is responsible for hardware maintenance, system infrastructure software and project services product segments. His main focus verticals in this region include Manufacturing, Transport, Telecom, Banking and Insurance industry.

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Profile: Eugen Schwab-Chesaru
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Eugen Schwab-Chesaru joined the Bucharest team in February 1999 to help set up PAC’s subsidiary in Romania and he also led the launch of PAC’s SITSI® program of off-the-shelf reports in Central and Eastern Europe (CEE). His main responsibilities include heading PAC’s operations in Bucharest and the greater CEE area, as well as delivering strategic consulting to clients and partners.

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