For the first time, PAC will publish a PAC RADAR in three countries, UK, Germany and France. The PAC RADAR shows a visual representation of our assessment of IT service providers in a given market, and thus allow immediate comparison.

L&T Infotech, the eighth-largest Indian IT services firm and part of the diversified Larsen & Toubro conglomerate, has been completely reorganised and is now aggressively targeting the two biggest IT services markets in Europe – Germany and France. The company has been reorganized around two business clusters—industrials and services. The services cluster will include banking, financial services, insurance and areas [...]

On behalf of Wipro, PAC recently conducted an analysis on the German mid-market and Wipro Technologies’ role in this market. The mid-market is considered as the ‘backbone’ of the German economy, in terms of revenues, employment, etc. Especially in the manufacturing sector, there are many ‘hidden champions’ that are positioned as market leaders in their business segments – often at a [...]

As 2013 begins, the Indian IT services companies can perhaps look back with some degree of satisfaction at 2012, at least as far as the European markets are concerned. For the market leader Tata Consultancy Services, the quarter ended September 2012 was very strong and while Infosys was still suffering and churning out an under-par performance, HCL Technologies has emerged [...]

While the big Indian IT companies have clearly identified France and Germany as focus markets and finally decided to deploy the required strategy and means to break through, the Tier 2 companies who had promising and big ambitions for Europe seem to have disappeared from the landscape… in this small opinion note, I would like to share with you my [...]

In its current RADAR, PAC evaluated a total of 11 suppliers, who represent 80 percent of the market for workplace management services. On the basis of 60 criteria, we thoroughly assessed the specific competencies of the leading providers. We included the portfolio, competencies, resources and sales along the entire workplace management value chain: from architecture consulting and transformation via procurement and logistics, centralized and on-premise services to the user help desk.

Japanese IT giant NTT Data is reaching out for the European continent, creating a strong footprint with its latest operational brand merging activities of its most recent acquisitions across the UK, the DACH region and Italy. However, how will that process transform “Your ArchITect”, the claim that the German-based Cirquent GmbH was using over the last years in order to develop a [...]

In the beginning of 2012 PAC asked 150 German companies (with 20 and more employees in Germany) about strategies, technology use and investment plans regarding Unified Communication & Collaboration. The main results of this study are summarized below. The entire report with many facts and figures on the German UCC cloud market is available for download here (published in German). The [...]

German HQ’d SI T-Systems has had considerable success with its Dynamic Services for SAP Applications over the last few years – but largely to German firms. A new €160m contract with BAT will help its push to become a truly global hosting supplier. The slightly cumbersome product name encompasses a hosted implementation of SAP together with applications management, integration and [...]

In April 2012, Cirquent as a brand name will disappear from the IT supplier landscape in Germany and Europe. And this is good news. Not because the brand did not manage to communicate the characteristics of the company behind it – that is the holistic understanding of customer requirements (Cir stands for circle)  and a consistent (or consequent) focus on [...]