During my trip to CeBIT this year, I focused on meeting with SAP services partners in order to get a feeling for the temperature of the market from their perspective. The overall feedback was that they are very optimistic for 2013 and feel that the market is dynamic despite economic turbulences in some geographies. Customers are investing in their SAP-related [...]

Last week it was announced that Telefonica bought the managed services business of bankrupt network integrator 2e2, taking in roughly 100 staff.  The two companies had previously run a joint venture – O2 Unify – which offered network access, kit and related services under a single ICT services model. While the acquisition may have more relevance for the UK, the [...]

Wipro is creating a major new line of business which will create solutions around cloud, mobility, and analytics. Some 3000 staff will be moved into this new unit which will be headed by Shaji Farooq, the executive who joined Wipro from Infosys in 2012. Wipro is planning to report revenues of this new business line separately from Q1’FY14. The development [...]

Wipro had invited the European Analyst & Advisor community to their 2012 EMEA Analyst Briefing in Athens, Greece. During the 1.5-day event, Wipro brought a high number of customers to the stage who talked about their current key strategic IT programs and about the role Wipro is playing therein. The range of examples demonstrated by Wipro’s customers does by far [...]

In its current RADAR, PAC evaluated a total of 11 suppliers, who represent 80 percent of the market for workplace management services. On the basis of 60 criteria, we thoroughly assessed the specific competencies of the leading providers. We included the portfolio, competencies, resources and sales along the entire workplace management value chain: from architecture consulting and transformation via procurement and logistics, centralized and on-premise services to the user help desk.

Technology plays a very influential role in Indian financial markets, especially capital markets. Changing technologies are making trading faster and improve efficient measure of market risks. The last two decades have seen the increasing use of technology in the form of complex analytical algorithms to predict future market movements and perform valuations of complex products. PAC research has identified the [...]

Due to major social and technological advancements, the banking landscape is undergoing massive change. Key drivers for this are generation Y consumers as well as early adopters of new technologies and systems, who are driving debate around a cashless society and more specifically mobile payments. The market is seeing increased availability of sophisticated technologies that can enable cashless transactions; however [...]

 Manufacturing Execution Systems (MES)  2009, and also 2010, were not very good years for MES services providers. The market for MES project services was seriously affected by the financial and economic crisis at that time. For 2011, PAC expects revenues to have grown again, also due to some backlog demand from the economic crisis. This has been confirmed in numerous [...]

There have been a number of announcements in the UK mobile payments market in recent weeks, driven in part by the Mobile World Congress event in Barcelona. Recent developments include Vodafone and Visa’s partnership to launch Visa payWave, Barclays’ launch of its mobile app (Pingit), and plans by Swedish start-up iZettle (Europe’s version of US-based Square) to move into the [...]

While software and IT services (SITS) spending recovered in most geographies in 2011, there will be big disparities in performance by region and & 2012 will definitely be a challenging year for the IT industry, says leading research and consulting company PAC.