Aurore Goncalves is an expert of Retail Sector and Consumer Packaged Goods (CPG) industry. She also works on Business Applications and realizes frequent market reports and strategic surveys: account profiling, players positioning, rankings, due diligences.

Biswajit Banerjee’s main responsibilities include market analysis and strategic consulting for the software and IT services industry in APAC with main focus on India. As a senior analyst he is responsible for hardware maintenance, system infrastructure software and project services product segments. His main focus verticals in this region include Manufacturing, Transport, Telecom, Banking and Insurance industry.

Eugen Schwab-Chesaru joined the Bucharest team in February 1999 to help set up PAC’s subsidiary in Romania and he also led the launch of PAC’s SITSI® program of off-the-shelf reports in Central and Eastern Europe (CEE). His main responsibilities include heading PAC’s operations in Bucharest and the greater CEE area, as well as delivering strategic consulting to clients and partners.

Franck Niemann leads PAC’s Software Research Program for Germany, Austria and Switzerland. Previously, he was Managing Editor at IT magazine Computerwoche with a specialization in business applications.

Olivier Rafal is Director at PAC France specialized in the Information Management Practice in France. He began his career as a jounalist in the economic press. He was the editor in chief of one of the most famous IT magazine in France, Le Monde Informatique. Blogger for many years, Olivier Rafal also shares his views and questions with the IT community on Twitter.

With over 25 years of experience as an industry analyst, software developer and project manager, Philip has become one of the best-known and most respected analysts in the sector. His work has covered business applications, BI, document management and KM, and latterly Philip has focused on Cloud, Software as a Service and application services.

Rajeev Suman’s main responsibilities include analyzing the APAC markets for software and IT services market and strategic consulting for the software and IT services industry in APAC with specific focus on India. His focus areas include the public sector, utilities, retail, and services industries in India. His focus segments are outsourcing, application software products, and tools.

Salim Mesbah contributes to market research of Business applications’ trends and also to consulting assignments such go-to-market strategy, strengthening IT actors’ indirect channels for reaching end-users.