Dr. Andreas Stiehler is in charge of PACʼs Communication, Collaboration, Mobility (CCM) Research Program. He is responsible for the setup and execution of customized research and consulting projects.

Biswajit Banerjee’s main responsibilities include market analysis and strategic consulting for the software and IT services industry in APAC with main focus on India. As a senior analyst he is responsible for hardware maintenance, system infrastructure software and project services product segments. His main focus verticals in this region include Manufacturing, Transport, Telecom, Banking and Insurance industry.

Franck Niemann leads PAC’s Software Research Program for Germany, Austria and Switzerland. Previously, he was Managing Editor at IT magazine Computerwoche with a specialization in business applications.

Nicolas Beyer is a contributor to analyses and reports in Information Management such as the BI/Data Management Horizontal study. He specializes in the Banking and Insurance industries as well as in the Public Sector.

Nicole Dufft is managing the Business Unit PAC/Berlecon in Berlin. She is heading PACʼs local research program on Communication, Collaboration, Mobility (CCM).

Olivier Rafal is Director at PAC France specialized in the Information Management Practice in France. He began his career as a jounalist in the economic press. He was the editor in chief of one of the most famous IT magazine in France, Le Monde Informatique. Blogger for many years, Olivier Rafal also shares his views and questions with the IT community on Twitter.

With over 25 years of experience as an industry analyst, software developer and project manager, Philip has become one of the best-known and most respected analysts in the sector. His work has covered business applications, BI, document management and KM, and latterly Philip has focused on Cloud, Software as a Service and application services.

Rajeev Suman’s main responsibilities include analyzing the APAC markets for software and IT services market and strategic consulting for the software and IT services industry in APAC with specific focus on India. His focus areas include the public sector, utilities, retail, and services industries in India. His focus segments are outsourcing, application software products, and tools.