The French telecom market is led by France Telecom/Orange, SFR, Bouygues Telecoms, and the newcomer Free/Iliad. Free is growing fast with a blend of low-cost pricing and innovation. Its arrival in the mobile market has shaken the rest of the players.

Oracle made an unexpected, creative and strategic move yesterday with its purchase of Acme Packet for $1.7bn. Acme Packet is a US-based “global provider of session border control technology:” It facilitates delivery of voice, data and unified communications services and applications over IP networks. Acme is used particularly by telcos but also by large enterprises and service providers such as [...]

India is one of the world’s fastest growing telecom markets and this has driven massive investments by the private and government/ public sector and by domestic and international telecommunication companies. But important changes are under way. The telecoms companies’ subscriber base reached 951 million as at March 2012 and rural share has increased significantly, helped by increasing network coverage and [...]

Biswajit Banerjee’s main responsibilities include market analysis and strategic consulting for the software and IT services industry in APAC with main focus on India. As a senior analyst he is responsible for hardware maintenance, system infrastructure software and project services product segments. His main focus verticals in this region include Manufacturing, Transport, Telecom, Banking and Insurance industry.

Dominic Trott is responsible for the production of the annual public sector and telecom vertical reports for the UK, and leads PAC’s off-the-shelf reporting programme covering the Nordic region. Dominic also writes a number of reports profiling leading SITS providers to the UK Nordic markets, and is heavily involved in the production of bespoke consulting projects.

Katharina Dalka Senior Consultant – PAC France k.dalka@pac-online.com Katharina Dalka joined PAC in 2011 and has been working in the SITS industry for 4 years. Role and Responsibilities: Katharina Dalka is in charge of market analyses and rankings related to the French outsourcing industry. She also works on consulting projects providing strategic analysis and advisory related to market positioning on [...]

Mathieu Poujol has been project manager for the several reports such as EAI, Integration Platforms, Portals, SOA, Open Source for France, Germany and Europe. He is also responsible for the customer relationship management in its covered fields. He is addressing all the customer needs, related to those segments: market studies and analysis, custom research, marketing and strategic consulting for end-user and technology providers.

Melanie Flug is an expert in Communication, Collabora¬tion and Mobility. She joined PAC with the acquisition of Berlecon in 2011.

Nicole Dufft is managing the Business Unit PAC/Berlecon in Berlin. She is heading PACʼs local research program on Communication, Collaboration, Mobility (CCM).

Rajeev Suman’s main responsibilities include analyzing the APAC markets for software and IT services market and strategic consulting for the software and IT services industry in APAC with specific focus on India. His focus areas include the public sector, utilities, retail, and services industries in India. His focus segments are outsourcing, application software products, and tools.