Oracle made an unexpected, creative and strategic move yesterday with its purchase of Acme Packet for $1.7bn. Acme Packet is a US-based “global provider of session border control technology:” It facilitates delivery of voice, data and unified communications services and applications over IP networks. Acme is used particularly by telcos but also by large enterprises and service providers such as [...]

Do you remember? In 2011, Atos announced its much-noticed “Zero Email” initiative in which Atos’ CEO Thierry Breton compared email pollution of our working environment following the Internet revolution with environmental pollution following the industrial revolution. He affirmed to fight this email pollution: “Our ambition is to be a ‘zero email’ company within three years.” In a briefing call with [...]

In its current RADAR, PAC evaluated a total of 11 suppliers, who represent 80 percent of the market for workplace management services. On the basis of 60 criteria, we thoroughly assessed the specific competencies of the leading providers. We included the portfolio, competencies, resources and sales along the entire workplace management value chain: from architecture consulting and transformation via procurement and logistics, centralized and on-premise services to the user help desk.

In the beginning of 2012 PAC asked more than 200 German companies (with 20 and more employees in Germany) about the use of cloud communication and collaborations services. The main results of this study are summarized below. The entire report with many facts and figures on the German UCC cloud market is available for download here (published in German). Attitude: Openness [...]

In the beginning of 2012 PAC asked 150 German companies (with 20 and more employees in Germany) about strategies, technology use and investment plans regarding Unified Communication & Collaboration. The main results of this study are summarized below. The entire report with many facts and figures on the German UCC cloud market is available for download here (published in German). The [...]

Dr. Andreas Stiehler is in charge of PACʼs Communication, Collaboration, Mobility (CCM) Research Program. He is responsible for the setup and execution of customized research and consulting projects.

Biswajit Banerjee’s main responsibilities include market analysis and strategic consulting for the software and IT services industry in APAC with main focus on India. As a senior analyst he is responsible for hardware maintenance, system infrastructure software and project services product segments. His main focus verticals in this region include Manufacturing, Transport, Telecom, Banking and Insurance industry.

Dominic Trott is responsible for the production of the annual public sector and telecom vertical reports for the UK, and leads PAC’s off-the-shelf reporting programme covering the Nordic region. Dominic also writes a number of reports profiling leading SITS providers to the UK Nordic markets, and is heavily involved in the production of bespoke consulting projects.

Melanie Flug is an expert in Communication, Collabora¬tion and Mobility. She joined PAC with the acquisition of Berlecon in 2011.

Nicolas Beyer is a contributor to analyses and reports in Information Management such as the BI/Data Management Horizontal study. He specializes in the Banking and Insurance industries as well as in the Public Sector.